The concerns intensified following the disappearance of 16-year-old Tasia Keaton, a resident with a history of being abused and trafficked, who reportedly ran away from the facility over a month ago.
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‘A horror show’: Employees expose alleged abuse, neglect at Vista Maria following teen’s disappearance
The conditions staff and teens are dealing with at
Vista Maria, a residential facility for vulnerable youth, are under intense scrutiny as former and current employees speak to Local 4 about what they describe as a “living hell” and a “horror show.”
The concerns intensified following the disappearance of 16-year-old Tasia Keaton, a resident with a history of being abused and trafficked, who reportedly ran away from the facility over a month ago.
“This place is literally a living hell for the employees and the children,” one former staff member said.
That employee, who worked with Keaton at one point and asked to remain anonymous, said girls would go days without showers, meals were left out or skipped entirely, there were holes in many of the walls, black mold, boarded-up hallways, and ceilings caving in.
Dearborn Heights police say they’ve responded to 368 calls to Vista Maria in the past year alone.
And over the last five years, state records show a disturbing pattern of complaints — including incidents involving inappropriate physical contact, improper restraints, and failure to report assaults.
One report from just two months ago alleges a staff member hit a young resident in the face five times, and the incident was allegedly not appropriately reported.
In another case, a girl was hospitalized after claiming a staffer punched her in the lip and choked her.
“How they are training us to interact with these kids and what we’re supposed to do with these kids does not serve them anything,” a current employee said. “It’s more so a mental health facility or a lock up — a mini lock up, than it is a residential to help these youth get back into the environment.”
Yet, despite the complaints, a recent Michigan Department of Health and Human Services report found no violation in staffing sufficiency.
The current and former employees agreed the core issues appear to be poor training, inadequate oversight, and unsafe environments and they are being ignored.
“They’re hiring people off the street, or people who used to live at Vista Maria,” the former staffer said. “There are men grooming the girls, and they keep relationships with them even after they age out.”
Some allegations are even more serious, including reports of sexual relationships between male staff and teen residents.
Local 4 has learned of two ongoing investigations involving a former male employee and two residents.
Police are looking into whether that same staffer may have assaulted Keaton.
“If the allegations are true, we will seek out a warrant request for this individual,” said Chief Ahmed Haidar of the Dearborn Heights Police Department.
A current worker described the living conditions at Vista Maria as “inhumane,” and the other added: “There’s no structure. The girls run the place, it’s abusive for staff and for them.”
Those who’ve worked within the facility are now pleading for intervention from the state.
“I want them to go in and really ask themselves, would you allow your kid to live in this,” a current employee asked.
“Vista Maria needs to be investigated inside and out. Start with the girls that eat, sleep, and breathe inside Vista Maria daily,” said a former employee.
Despite the mounting concerns, Vista Maria declined to comment further on the accusations.
Local 4 has also reached out to the Michigan Department of Health and Human Services and is waiting to hear back.